You will got a confirm mail from our website !Please check your mail box later !If u over 2 days still no got the confirm mail from our website , please email : sales@tomken2005.com !!

Terms and Conditions

**All item will follow the lastest version (maybe cover'picture /...will change)**
**Combined shipment for multi item buyer..it's let delivery fees is cheaper**
**If the item out of stock ,need waiting or we will cancel the deal**
**If over 3 days still no reply my mail, the deal will auto to cancel**
**Good sold is not refundable**
**Delivery fees paid urself :)**

Your order will be shipped out within 3 business working days, when your payment is cleared.

Shipment Fee

Singapore

Delivery fee :
S$7 Register Mail (first 500g)
Delivery days :3-5 days
Normally it's need 3-5 delivery days ,but sometime will delay little ( need depend on pos office system )

Malaysia

Delivery fee :
RM5 Peninsular, RM7 Sarawak, RM8 Sabah (first 500g)
Delivery days :1-3 days

International

Delivery fee :
Depend on Weight&Position
Delivery days :7-13 days

Shipping Method

1. Registered Mail
   
    
   • Carried out by Post Malaysia.
     
      
   • Shipping charges excluding insurance .
     
      
   • It takes 3 to 31 business days to deliver and subject to customer location.
      

     	Estimated Shipping Time (days)
     Region	Registered Airmail
     Malaysia	1-3
     Singapore	3-5
     Australia	7 - 10
     Uk	7 - 13
     USA	7 - 13
     Other	10 - 31

      

   • Since Registered Mail does not has insurance coverage, tomken2005.com is not responsible to your damaged/lost parcel sent by Registered Mail.
     
      
   • You may contact us at sales@tomken2005.com, if you don't receive your order within the normal shipping period. We will keep track your order delivery status.

Customs Regulatory, Import Duties and Impound Shipments:

1. Buyer is responsible to find out and understand the respective country regulatory on VCD & DVD trading. This may result in Custom Taxes, Import Duties, and/or VAT (value added tax) imposing to country buyer. tomken2005.com is not responsible for any Customs Taxes, Duties, and/or VAT on any business transaction.
   
    
2. In the event of customer order being returned to tomken2005.com, due to customer failed to pay Custom Taxes, Import Duties, and/or VAT, customer is liable for the full product order charges and shipping charges incurred.
   
    
3. tomken2005.com is not responsible to any customer order which was impounded by Local Custom Officer and/or local government. We will not refund, resend order that is impounded by Custom Officer. However, We may give you the best service to assist you, when such very unlikely circumstance arises.